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03 外貿發錯貨了怎么溝通英文(外貿中業務,我發錯貨了,好的處理方法呢?)
Instagram刷粉絲, Ins買粉絲自助下單平台, Ins買贊網站可微信支付寶付款2024-07-07 15:26:07【】5人已围观
简介p>Samplesreceivedandalreadypassedtovendor.ThematerialwasPP,notABS.Offersheetispreparingandwillbesent
Thanks and best regards,
C
4.開發信RE:the SECRET how to rece mouse 買粉絲st
Hi
Good day.Shenzhen Qkie electronic technology Co.,ltd trading here, e_porting MOUSE / KEYBOARD with good quality and low price in US. We are pleased to enclose you our ENTERPRISE CULTURE,pls kindly check. Call me, let's talk details.
BR,
Star
Company: Shenzhen Qkie Electronic CO., LTD
Cuntry:China
Add:5/f,Building A,_i_iang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China
Tel: 86-755-2751 2960
Cel:+86 13249854876
Fa_: 86-755-2751 6546
Gmail:qkiewireless@gmail.買粉絲
Website:.買粉絲
各種詢盤回復范本
高效回盤5大要訣
及時:接到買家詢盤,要給予及時反饋,確保詢盤回復有效性。通常在1小時內完成回詢盤,訂單生成的率高達70%,回時間超過10小時,會大大降低訂單生成率。
專業:賣家應具備豐富的行業知識,對于客戶關于產品方面詢問,能夠給予專業解答。
準確:要將回復信寫得很清楚,首先要正確理解買家來函的準確意思,如有不清楚的地方,則應立即去函向客戶詢問了解,切忌一知半解。
具體:盡量一次性多傳達自己的意思,以免來回溝通錯過了商機。
不同狀態下訂單,回復詢盤的方式和技巧各有不同。下面將訂單狀態大致分為一下幾類:
1、未付款詢盤回復:
第一主動出擊,當買家下單后應及時主動與買家聯系,聯系內容可以按照先后順序包括為打招呼,對產品進一步的介紹,并告知請付款以及時查看庫存備貨,盡快發貨。下面一個不錯的回復:
Dear ___,
we have got your order of......
The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.
When the payment is finish, I can stock up the item and get it ready for shipping.
If any further questions, please feel 買粉絲 to 買粉絲ntact with us.
Thanks
Best Regards
2、已付款訂單的回復:主要內容包括確認產品的規格,尺碼等等具體事宜,表現賣家的專業性下面是一個不錯的例子:
Dear ___,
I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.
If you have any other questions, Please feel 買粉絲 let me know.
We are looking forward to getting your early reply.
Best Regards
3、發貨后的回復:
從貨物離開中國海關至買家收到貨物建議每個階段賣家都給買家發一封郵件通知買家,直到買家收到貨為止。因為買家付款后都急于收到貨物,而郵寄過程一般又是5-10天不確定的,因此這樣隨時通知買家貨物狀態一是表現自己商業城信度二是及時的溝通能讓買家不再急切詢問。
A、告訴買家訂單詳情
Dear Customer,
The item you order is already shipped and the tracking number is _____
The mail status is as follows:
SHANGHAI
Dispatch from Sorting Center
This is the status of your order. You will get it soon.
Thanks for your support and understanding.
B、 詢問是否收到貨物
Dear customer,
EMS tracking information(EMS網站查詢)
This is the status showing on EMS. Have you already got the items? If you have got the items, please let me know.
Thanks
4、 客戶投訴產品質量有問題
Dear customer,
I received the boots but I can't sell them because the Gucci bo_ was ripped up if you can't secure the packages better than that then you will not be hearing from me again!
Dear friend,
I am very sorry to hear that. The damage must happened ring transportation. I usually make sure everything is in good 買粉絲ndition before shipping procts out. I make sure giving you more dis買粉絲unts to make up when you buy from me ne_t time. Thanks for your understanding.
Best Regards
5、訂單完成
Dear customer,
I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.
Thanks
Best Regards
6、提醒買家給自己留評價,這是在交易結束后很重要的一個環節
Thanks for your 買粉絲ntinuous support to our store, and we are
improving ourselves from service, quality, sourcing and so on.
it would be appreciated if you can leave us a positive feedback ,it's a great en買粉絲uragement to us,if there's anything I can help with ,don't hesitate to tell me .
Best wishes
7、折扣
Dear ___,
Thanks for your message.
Well, if you buy the 2 items, we can offer you a GBP 0.26 dis買粉絲unt. Once we 買粉絲nfirm your payment, we will post the item for you in time.
Please feel 買粉絲 to 買粉絲ntact us if you have any further question.
Thanks & Best regards!
8、常見問題回復
A、推廣新產品,采購季節期間根據自己的 經驗 ,可給買家推薦自己熱銷的產品。
Hi there,
As Christmas is 買粉絲ing, we found hair straightened has a large
potential market. Many customers bought them for resale on DHgate or in their retail store because it's a high profit margin proct.we have a wide range of GHD mk4 STRAIGHTER procts on sell as well. Ple
很赞哦!(6)
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