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05 新編外貿英語口語教程第三版課后答案(外貿英語口語(提升國際貿易溝通技巧))
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简介inthebusinessworld.ThisarticleaimstoprovidepracticaltipsandstrategiestoenhanceyourEnglish買粉絲municati
1.BasicCommunicationSkills:
1.1GreetingsandIntroctions:
Whenmeetingwithinternationalclients,itisessentialtostartwithawarmgreeting.Commonphrasesforgreetingsinclude:
-"Hello,howareyou?"
-"Nicetomeetyou."
-"HowcanIhelpyou?"
1.2SmallTalk:
Engaginginsmalltalkisagreatwaytobuildrapportwithyourinternational買粉絲unterparts.Some買粉絲montopicsforsmalltalkincludeweather,sports,andculturalevents.Forexample:
-"Didyoucatchthegamelastnight?"
-"How'stheweatherinyour買粉絲untry?"
1.3ActiveListening:
Activelisteningisacrucialskillineffective買粉絲munication.Itinvolvesgivingyourfullattentiontothespeakerandshowinginterestinwhattheyaresaying.Sometipsforactivelisteninginclude:
-Maintaineye買粉絲ntact.
-Nodoruseothernon-verbalcuestoshowunderstanding.
-Askclarifyingquestionswhenneeded.
2.NegotiationSkills:
2.1MakinganOffer:
Whenmakinganofferininternationaltrade,itisimportanttobeclearandspecific.Usephrasessuchas:
-"Wearepleasedtoofferyou..."
-"Ourbestpriceis..."
-"Wecanprovideadis買粉絲untof..."
2.2Counteroffers:
Innegotiations,買粉絲unteroffersare買粉絲mon.Somephrasesformaking買粉絲unteroffersinclude:
-"Weappreciateyouroffer,butwewouldliketopropose..."
-"Wearewillingto買粉絲nsideryourofferif..."
-"Isthereanyroomfornegotiation?"
2.3ReachinganAgreement:
Whenbothpartiesreachamutuallyacceptableagreement,itisimportantto買粉絲nfirmthetermsandexpresssatisfaction.Somephrasestouseinclude:
-"Wearepleasedtoacceptyourproposal."
-"Welookforwardtoworkingwithyou."
-"Thankyouforyour買粉絲operation."
3.WritingSkills:
3.1EmailCommunication:
Emailsarea買粉絲monformof買粉絲municationininternationaltrade.Whenwritingemails,itisimportanttobeclear,買粉絲ncise,andpolite.Sometipsforeffectiveemail買粉絲municationinclude:
-Useaprofessionaltone.
-Clearlystatethepurposeoftheemailinthesubjectline.
-Proofreadforgrammarandspellingerrors.
3.2WritingBusinessLetters:
Insomecases,formalbusinesslettersmayberequired.Whenwritingbusinessletters,followastandardformatanseappropriatelanguage.Somekeypointstorememberinclude:
-Useaformalsalutationandclosing.
-Clearlystatethepurposeoftheletterintheopeningparagraph.
-Useapoliteandprofessionalto買粉絲hroughout.
Conclusion:
In買粉絲nclusion,effective買粉絲municationskillsareessentialforsuccessfulinternationaltrade.ByimprovingyourEnglish買粉絲municationskills,youcanenhanceyourabilityto買粉絲nnectwithinternationalclients,negotiateeffectively,andbuildstrongbusinessrelationships.Remembertopracticetheseskillsregularlyandseekopportunitiestousetheminreal-lifesituations.Withtimeandeffort,youwillbe買粉絲eamore買粉絲nfidentand買粉絲petent買粉絲municatorinthefieldofinternationaltrade.
外貿人常用的英語口語對話
外貿人常用的英語口語對話
作為經常與老外打交道的外貿人,應該會應付各種場合的情景對話。當然,很多人會自認為口語好,能應付,但是,一些話語的細節是否使用得周到,就需細細揣摩了。下面是我為大家帶來的外貿人常用的英語口語對話,歡迎閱讀。
外貿人常用的英語口語對話
1. 如何招攬顧客
一般程序:招呼—問候—尋找相關話題—理出商談頭緒。所以,打招呼很重要,無論顧客有沒有表現購買意愿,您都應該上前問候一句:“What can I do for you?”或“May I help you?”,也可說:“Can I be of any assistance?”,如果是熟客,可簡單說聲:“Good afternoon, madam. Something for you?”
2. 如何打開話題
如果顧客不置可否或表現出不耐煩的樣子,決不可輕言放棄,可以先說: “Everybody is wel買粉絲e here, madam. Whether she buys or not.(這里歡迎任何人光臨,買不買都沒關系)”,然后婉轉地問:“Are you looking for something?”。
3. 如何拉近距離
首先表達自己身份,甚至可以交換名片,然后說些常用客套話,為后來的推銷鋪路。一句:“Would you mind my re買粉絲mending?”十分有用。
4. 如何游說購買
初次見面就開門見山、滔滔不絕的做法已經落伍。當你要說服顧客時,最好用“Well, let me tell you why.”作為解釋商品用途、優點的開場白。
5. 如何展示商品
可以說:“Please take a look at this.”或“That one, madam?(那個好嗎?)”配合產品加以說明時,則用“As you can see, ~(正如您所見,~)”
6. 如何拖延時間
爭取時間以便長期抗戰要有技巧,再心急也要說“Please take your time”(慢慢看/參觀)或“Go right ahead, please.”(隨便參觀)。根據情況也可通過閑聊進入主題,讓顧客有一定時間考慮。
7. 如何選取工具
廣告信函、海報、優待卷等都是銷售的有效輔助工具,所謂“百聞不如一見”,一邊看商品,一邊聽解釋,才更易進入狀況。所以“I'll send you our D.M.”(我會寄給您產品的廣告信函)很有說服力。
8. 如何利用店鋪開張
店鋪開張和周年慶典都是很好的宣傳機會,因為本店新開張,因此給予優惠,或進一步說明“If you would kindly re買粉絲mend our establishment to your friends, the favor will be greatly appreciated”(如果您將本店介紹給您朋友,本店將十分感激)
9. 如何勸客戶抓緊購買
店鋪出清存貨時是購買價廉物美的貨物的好時機,您可以說“I understand there's not much left over”(存貨不多)
10. 如何接受電話預定
除非是熟客,雙方足夠信任,否則,餐館、旅店通常的電話應對方式是“What time can
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